You’ve been in a major accident or your car has experienced some cosmetic/structural damage because of bad elements. Either way, you want the dents, dings and scratches fixed as soon as possible. Entrusting your prize vehicle to the initial auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have the best interest at heart.
Take for instance firearm control “Sierra Vista Herald” news report declaring, “Auto repair shops to be watched.” Seems Arizona’s new attorney general is putting a sting operation into effect in a state that will “determine if those in the business of car repair are increasingly honest with their viewers.”
What prompted the need for such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers their cars require expensive add-on services when they really don’t. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s no wonder recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that have their customers’ best interests on your mind. Recently, EMC Publishers reported which a “Local auto repair shop [had been] recognized by BBB for its values.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in all areas of business by business repair service provider secured the win.
One of the methods the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back within road quickly and with confidence that your vehicle has been restored to your complete satisfaction. ICAR Gold class certification also translates that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way that will the auto repair shop walked away at a time honor was using the time promote to its customers, in plain, non-technical language, what repairs their car needed and what options were available these. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative elements. Watch out for auto body shops that use knock-offs or cheap imitations but ask you for just slightly lower than a competitor which usually is committed to the actual deal and backs it up having a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in the worry that you’re being ripped off on your auto repair purchase. A reputable car body team focuses on by taking your stress out of your process with focus to detail from quote, to insurance agency document approvals, all the way up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777